Return Policy
We hope you love everything you purchase from us, but just in case you change your mind, here are some simple rules about our returns.
Please note, orders cannot be changed, modified, or canceled after checkout.
All returns must be received within 14 days of receiving your order for a full refund. No returns/ exchanges will be accepted after 14 days.All items received after that (up to 30 days) will receive store or online credit only. No returns or exchanges will be accepted after 30 days from date received.
Items must be unworn, with tags attached. We reserve the right to refuse or give partial refunds based on the condition of the item. Items that appear to be worn, have stains, pet hair or have odor (cigarette smoke, deodorant, etc.) will not be accepted.
All clearance, intimate apparel, pre-orders and accessories are final sale.
All returns are processed within 2-3 business days of receiving the return.
Refunds often take 5-7 business days beyond that to show up on your account (based on bank).
Please enclose the original receipt so we may locate your order efficiently and quickly process your return.
The customer is responsible for all return shipping costs. We do recommend using a shipping method that provides a tracking number for your reference.
Defective Items
From time to time, a damage or flaw in an item gets by us as we try extremely hard to inspect our garments before they are sent out! If you experience a flawed item, please take a photo of the damage/flaw and email us immediately at bismarck@apricotlaneusa.com and we will get back to you within 2 business days!
We are not responsible for damages to clothing caused by improper care of handling, or incorrect sizing.
Exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. These situations do not qualify as defects and the buyer will pay return shipping if a return to our warehouse is attempted.
Final Sale Items
Discounts of 25% or more will be final sale and cannot be returned.
All clearance (including “deal of the day”), sale items, flash sale items, intimate apparel (includes but is not limited to: bralette, half cami, bodysuits, leggings, bike shorts, sticky bra, swimsuits and sports bra), pre-orders, grab bags and accessories are final sale.